about north side

North Side enables a new customer experience – using English conversation (speech or typing) to do transactions or access self-service information from mobile devices or computers. Our VerbalAccess is a language-based interface to banking, credit card, payments, lending, investment and insurance applications, databases and websites.

We have developed robust English conversation software while working on Bot Colony – the world’s first video game that understands English, where players speak with the game's characters. We've now adapted our Natural Language Understanding (NLU) technology to financial services, to enable customer self-service and transactions through conversation.