February 6, 2018

San Jose Conversational Interaction Conference

Eugene Joseph, North Side founder, will speak at the San Jose Conversational Interaction Conference on February 6, 2018 on Why broader language understanding matters in vertical applications. In a nutshell, vertical chatbots trained on particular skills may miss a lot from what a user is telling them. One way to fix the problem is to complement a chatbot with North Side's massively rule-based NLU pipeline that actually ANALYZES language using millions of syntactic and semantic rules, extracts meaning from user utterances and builds a context for a chatbot.

Natural Language Understanding

NLU of everyday English: from videogames to financial services

We announced major improvements to our conversation technology in a press release about our Bot Colony...

AB - American Banker

As chatbots take hold, banks have their pick of styles

The services that Kasisto, Personetics, North Side and Teller offer banks to automate interactions vary in their levels of personality and the workload they can handle...

the 2016 Global FinTech Forward Rankings

North Side - a 2016 FinTech Forward Company to Watch

North Side nominated by American Banker, BAI and distinguished personalities in the financial industry as one of the twenty 2016 FinTech Forward Company to Watch - the companies that...

100 Leading Global Fintech Innovators

North Side - a 2016 FinTech 100 Emerging Star

The Fintech 100 features the world’s leading 50 Established Innovators, and the 50 most intriguing ‘Emerging Stars’. The list is the result of a global search and includes 35 companies from the Americas, 28 companies from EMEA...

BY NATE SCHAUB , true image interactive

The future is bright for intelligent virtual assistants and customer service automation

"Intelligence Everywhere" - Gartner just released their “Top 10 Technology Trends for 2017”, and the future is bright for intelligent virtual assistants and customer service automation!

Liberty Fintech Challenge 2016: Winners Announcement

Verbal Access progresses to PoC project phase within Liberty Group

Matchi and Liberty Group SA are proud to announce that Verbal Access (Canada) and Aimbrain (UK) have each won a category of the recent Liberty Fintech Challenge. As winners of this global challenge, both solutions will now...

VIDEO PRESENTATION

FinovateEurope 2016 / North Side

North Side has developed Natural Language Understanding technology with applications to banking, payments, credit cards, insurance, lending, and investing. We developed robust English conversation software while working on Bot Colony, the world’s first video game that understands English...

FINTECH, GRID FEB 2016

Finovate 2016: Automation And Personalization Take Centre Stage

Finovate came to London again this week and I was lucky enough to attend. Here are my thoughts from the two days: This year’s big theme was robo-advice. Every Finovate seems to have an unofficial, accidental theme...

VIDEO PRESENTATION SEP 2015

FinovateFall 2015 / North Side

North Side has developed Natural Language Understanding technology with applications to banking, payments, credit cards, insurance, lending, and investing. We developed robust English conversation software while working on Bot Colony, the world’s first video game that understands English...

PRESS RELEASE

Conversational Interface to Financial Services Unveiled: North Side Lets You Speak or Type to Your Bank

North Side (www.northsideinc.com) of Montreal will launch its VerbalAccess software at Finovate conference in NYC on September 16. VerbalAccess enables accessing banking and financial services through text-messaging or voice. The key innovation: customers can ask questions or conduct...

FRENCH ARTICLE SEP 2015

VerbalAccess, un autre agent conversationnel

À l'origine était un jeu vidéo en ligne – Bot Colony – que ses concepteurs avaient imaginé de doter d'une interface en langage naturel. Arrêté au début de l'année, par manque de clients, il revient désormais sur scène – à Finovate ! – sous les traits d'un agent conversationnel spécialiste de la banque. Voici VerbalAccess. Certes, l'idée n'est pas entièrement nouvelle : North Side, la société qui le développe s'inscrit dans la...