• Verbal Access helps customers manage their finances, plan payments and fund them (PFM), apply for new credit products or look for ways to save.

• It can make any transaction available currently though your mobile app or browser interface.

• Customers use their own words to find payments, refer to payees, or set up automatic payments.

• Verbal Access learns how an individual customer talks about particular expense categories (eg, hydro bills, gas bills, the gym) and maps his particular words to the correct payee (utility, gas station operator or health club).

• Verbal Access is able to add new payees conversationally. You can refer to family relations (dad, my sister, my friend), job functions (the plumber, the dentist), or organization names (my health club). VerbalAccess will add them the first time you use them, so you can speak naturally to make payments or query past payments.

• Verbal Access handles intuitive or imprecise references to time periods or places (last month, Tuesday, over Christmas, in Mexico).

Personalized digital experience.

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